Terms of Service
Last updated: August 19, 2026
These Terms of Service govern your use of contact.hervolvewellness.com, a contact page operated by Hervolve Wellness LLC (“Hervolve Wellness,” “we,” “us,” or “our”). By using this page or submitting the contact form, you agree to these terms.
1. What this page is for
This page exists so you can send Hervolve Wellness a message and, if you choose, give us permission to text you. It is an inquiry channel. It is not a patient portal, not an appointment booking system, and not a way to reach us in an emergency.
If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. Do not use this form.
2. No medical advice; no provider–patient relationship
Information on this page is general and for informational purposes only. It is not medical advice, diagnosis, or treatment, and it is not a substitute for care from a qualified provider.
Submitting this form does not create a provider–patient relationship between you and Hervolve Wellness LLC or any of its providers. That relationship begins only when you are formally accepted as a patient and complete our intake process.
Please do not include detailed medical or health information in this form. If clinical details are needed, we will move the conversation to a secure, HIPAA-compliant channel.
3. Text messages
The contact form includes two separate, optional, unchecked consent boxes — one for customer care and appointment messages, one for promotional and marketing messages. By checking a box you confirm that:
- You are at least 18 years old.
- The mobile number you entered belongs to you, and you are authorized to receive texts at it.
- You understand that message frequency varies and that message and data rates may apply.
- You may reply STOP at any time to end messages, or HELP for help.
Consent to receive text messages is never a condition of purchasing anything or of receiving care from us. If your mobile number changes or is reassigned, please tell us so we do not text someone else.
4. Your responsibilities
- Provide accurate information about yourself.
- Do not submit information on someone else’s behalf without their permission.
- Do not use this page for unlawful purposes, or to send abusive, harmful, or automated content.
5. Our response
We aim to respond to inquiries within one business day, Monday through Friday, 9:00 AM to 5:00 PM Eastern. We cannot guarantee a response time, and submitting the form does not obligate us to accept you as a patient.
6. Availability and licensure
Our providers are licensed in Maryland, the District of Columbia, and Virginia. Care — including telehealth — can only be provided where our providers are licensed.
7. Intellectual property
The Hervolve Wellness name, logo, and the content of this page are owned by Hervolve Wellness LLC and may not be copied or used without written permission.
8. Limitation of liability
This page is provided “as is.” To the fullest extent permitted by law, Hervolve Wellness LLC is not liable for indirect or consequential damages arising from your use of this page, from delayed or undelivered messages, or from any reliance on general information provided here. Nothing in these terms limits liability that cannot be limited under applicable law, including liability relating to the provision of medical care.
9. Governing law
These terms are governed by the laws of the State of Maryland, without regard to its conflict of law rules.
10. Changes
We may update these terms. The “last updated” date above reflects the current version. Continued use of this page after a change means you accept the updated terms.
11. How to reach us
Hervolve Wellness LLC
7651 Matapeake Business Drive, Suite 212
Brandywine, MD 20613
Phone: (301) 404-2245
Email: [email protected]
Hours: Monday–Friday, 9:00 AM–5:00 PM ET